Frequently Asked Questions
What is my skin’s microbiome?
Your skin’s microbiome is one of the delicate interrelated systems that work together on & within the skin. It’s a natural lipid barrier that keeps important molecules like water, in & unwanted molecules, like pollution, out. The face microbiome is a complex, finely balanced eco-system of bacteria that effects the way your skin looks, feels & functions.
The products are pilling when I apply them, what do I do?
Due to our fatty based formula it takes time for the skin to absorb each product; using too much product will leave a layer unabsorbed on the surface of the skin which can result in pilling. Try leaving 2-5 minutes between applying the next step in your skincare routine, or before applying any additional products ie. Sunscreen and/or makeup.
I have oily skin, should I be using The Everyday Oil?
Yes, The Everyday Oil is formulated to help regulate oil production & keep the pores clear.
I have sensitive skin, is the Signature Range still suitable for me?
Yes, each product our Signature Range was specifically designed to get real results, whilst being gentle & nourishing to the skin.
What can I expect after I start using these products?
Due to the rich & microbiome friendly formulation, these products do a lot of work in restoring the skins barrier. During this time, it is possible that the skin goes through a cycle called ‘purging’. This involves the skin pushing out any impurities that are lying in the lower layers of the skin & exfoliating any dead skin cells from the surface. This cycle generally lasts between 2-4 weeks, leaving the skin refreshed, renewed.
In what order should I use your products?
The layout for your skincare routine is as follows:
- The Nourishing Gel Cleanser
- The Peptide Serum
- The Collagen Day Cream or The Nightly Renewal Cream
- The Every Day Oil
Should I be using sunscreen alongside your products? And when should I be applying it?
Yes. Although some of our products contain Niacinamide & Resveratrol that help aid the skins microbiome in repairing oxidative stress (damage caused by UVA & UVB rays) it is essential to use sunscreen to prevent further damage. Wearing sunscreen daily ensures your skin's microbiome is working at its best to protect the skin from free-radicals. Sunscreen should be the last step in your skincare routine & applied prior to any makeup products.
Can I use your products alongside other skincare products/brands?
Absolutely. Our products have been mindfully formulated to work alongside various ingredient based formulas. However, due to our products fatty acid nature they can take time to fully penetrate the skin; which may cause pilling of products with different bases. We recommend ensuring each product is fully absorbed into the skin prior to moving on to the next step of your skincare routine.
Will you be adding more products to your range?
Definitely. We are passionate about creating products that are suitable for all skin types but we understand that everyone’s skin is as unique as they are. Keep an eye out on our social media & subscribe to our email list to be the first in the know when new products are released.